Effective date: 1 January 2025
SolarKwotes ("SolarKwotes", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). This notice explains how we collect, use, store, and share your personal information when you use our website and lead generation services.
We collect the following personal information when you submit a quote request:
Your personal information is collected solely for the purpose of facilitating the provision of solar installation quotes by our vetted partner network. We will not use your information for any other purpose without your explicit consent.
Your information will be shared with a maximum of three (3) solar installation companies in our partner network who are relevant to your property type and location. All partners are bound by confidentiality obligations and are prohibited from using your data for any purpose other than preparing and delivering a solar installation quote to you.
Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or destruction of your data. Information is retained for a period of 24 months from the date of collection, after which it is securely deleted unless you have entered into an ongoing commercial relationship.
Under POPIA, you have the right to:
If you believe we have not complied with POPIA, you may lodge a complaint with the Information Regulator at: inforeg@justice.gov.za
For any privacy-related queries, or to exercise your rights, please contact our Information Officer at: privacy@solarkwotes.co.za